Privacy Policy
This Privacy Policy explains how Medsure RCS collects, uses, and protects information you provide when using our website or services.
Last updated: June 2026 | Applies to: medsurercs.com
Privacy Policy in Brief
This website collects only the contact details you submit, standard usage data and the content of your messages. It collects no payment information and no protected health information. Medsure RCS never sells or trades personal information, retains inquiry data no longer than about three years, and deletes it on request.
- Billing PHI is governed by Business Associate Agreements, not this website policy
- Cookies are explained in the Cookie Policy and can be disabled in your browser
- Deletion requests: contact@medsurercs.com or (813) 214-0515
Summary: We collect only what you give us through our website forms. We do not sell your data. We handle all healthcare billing data under HIPAA. You can request access to or deletion of your information at any time by emailing contact@medsurercs.com.
1. Information We Collect
When you use the Medsure RCS website or submit a form, we may collect the following types of information:
Contact information: your name, phone number, email address, and practice name when you fill out a contact, consultation, or pricing request form.
Usage data: pages visited, time spent on the site, referring URLs, browser type, and device type, collected automatically through standard web server logs and analytics tools.
Communication data: the content of messages you send us through forms or email.
We do not collect payment information through this website. We do not store credit card numbers or financial account details.
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries, consultation requests, and pricing questions.
Provide you with information about our medical billing and revenue cycle management services.
Send you communications you have requested, such as follow-up emails after form submissions.
Improve the functionality and content of our website based on usage data.
Comply with applicable legal and regulatory requirements.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
3. HIPAA and Protected Health Information
Medsure RCS is a medical billing company and a Business Associate under HIPAA. When we process billing on behalf of healthcare providers, we handle Protected Health Information (PHI) in strict compliance with the HIPAA Privacy Rule (45 CFR Part 164) and the HIPAA Security Rule.
PHI processed in the course of billing services is governed by our Business Associate Agreements (BAAs) with covered entity clients, not by this website privacy policy.
This website does not collect PHI. Do not submit patient health information through any form on this website.
HIPAA Auditing & Monitoring
All protected health data processed by Medsure RCS is stored in highly secure, role-restricted, and audited environments. We maintain strict compliance with the HIPAA Security Rule.
4. How We Share Information
We may share your information with trusted service providers who assist us in operating our website and delivering services, such as our form delivery provider (Web3Forms) and web hosting provider. These providers are contractually bound to keep your information confidential.
We may disclose your information if required by law, court order, or government regulation.
We will never sell your information or share it with third parties for advertising purposes.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. For full details, see our Cookie Policy.
You may disable cookies through your browser settings. Disabling cookies may limit some functionality of the website.
6. Data Security
We implement technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.
No method of data transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain contact and inquiry information for as long as necessary to respond to your request and maintain our business records, typically no longer than 3 years, unless a longer retention period is required by law.
You may request deletion of your personal information at any time by contacting us at contact@medsurercs.com.
8. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; and opt out of certain communications.
To exercise any of these rights, contact us at contact@medsurercs.com or (813) 214-0515.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Medsure RCS, 7901 4th St N, Suite #23950, St. Petersburg, FL 33702
Email: contact@medsurercs.com | Phone: (813) 214-0515
Questions about your privacy?
Contact UsPrivacy Policy, Frequently Asked Questions
Contact information you provide through forms, such as name, phone, email and practice name; usage data such as pages visited and browser type collected through standard analytics; and the content of messages you send us. The website does not collect payment information.
No. Medsure RCS does not sell, rent or trade personal information to any third party for marketing or advertising purposes.
No. This website does not collect PHI and you should not submit patient health information through any form. PHI processed during billing services is governed by Business Associate Agreements with our covered entity clients, not by this website policy.
Email contact@medsurercs.com or call (813) 214-0515. Contact and inquiry information is retained only as long as needed, typically no longer than three years unless a longer period is required by law.